Frequently Asked Questions…
1) The packages include so many services! What services are NOT included in the packages?
Typically, the only other major vendors still needed from outside of the venue are: Catering, cake, floral and photography. We have silk florals on our a la carte list if you’d like an affordable in-house option!
2) Do your packages include catering?
We are proud to offer our couples flexible catering options! Unlike many all-inclusive venues, we do not require you to choose from a limited and high-priced menu. Our couples love that they can choose the food they want and shop around for the best value. We have a list of 25+ approved caterers and also have service packages if you want your favorite restaurant to drop off an order and have our team serve it! We have sample menus available with options starting at $15 per person. All of our packages include table bussing, trash service and dishwashing (if there is china) so the caterer never has to stay until the end of the night which means major savings in catering service fees for our couples!
3) What is the difference between a full-service caterer and a drop-off caterer?
A full-service caterer will deliver and serve the food, package up leftovers and clean up the buffet area. A Drop-off caterer only delivers the food to the venue and our team takes care of the rest! Our food service fee is listed on our a la carte menu. Drop off tends to be the most economical choice and is perfect for restaurants that do not have service staff or that are not on our approved list.
4) Do you have a preferred vendor list?
Here is a link to our preferred vendor list. Any caterers, bands and transportation not on the list require pre- approval by our team.
5) What is the difference between the Premium and Elegance packages?
The premium package includes Partial dinnerware where we set each place setting with a glass tea goblet + cloth napkin in the color of your choosing + silverware and clear disposable plates are provided at the buffet. The Elegance package includes Full Dinnerware where we do the same place setting as above with white china plates instead of disposable plates provided at the buffet and dessert station. In addition, the elegance package includes glassware at the bar (rocks glasses and stemware).
6) Do your packages include alcohol?
We allow you to supply all of the alcohol saving you lots of $ on your bar. All of our packages include a TABC certified bartender and security. You’re welcome to supply your own cups, ice and mixers or add bar packages with us and we can supply them. We give you an alcohol calculator so that you know how much to buy! You can either bring it on the wedding day or place an order with Specs and they’ll deliver it for you. We pack up your leftovers and let you take it with you at the end of the night!
7) Is the coordination just day-of?
This is such a great question! It’s much more than day-of coordination. Planning support starts as soon as you book with us! We provide you with a personal online planning portal that you can access and work on your forms when it is convenient for you! Our detailed planning forms help us get all the info we need from you to manage your wedding day. The forms include: floorplan, timeline, processional, music, vendor list, bar menu, and décor selections. We’re available to help you anytime you have questions and we send lots of helpful reminders along the way. After your forms are complete, we put together a production schedule and let you go through it and make any edits before the big day. We send this to your vendors and confirm the timeline with them, as well. On the wedding day, our team handles all set up/breakdown and manages the timeline. We want you to be able to truly relax and your day! Bonus: Your wedding party and family also gets to relax while our team handles the details!
8) Do I get to pick out my own music?
We want to play the music YOU want to hear! We provide a music survey online where you can let us know all of your song selections for your ceremony, special dances, cake cutting, etc...There are tons of suggestions
9) Can I bring in my own decorations?
We have lots of in-house décor that you’re welcome to use and you can absolutely bring in your own decorations and finishing touches! Our team does a full set up and breakdown of everything on the wedding day and we even pack up and load all of your décor, gifts and leftover food and alcohol at the end of the night. DIY floral must be pre-assembled beforehand.
10) Are package prices in addition to the rental price?
Yes, your total price will be a sum or the Facility Rental rate + Package fee + any A La Carte services. As an all-inclusive venue, we do require that you choose one of the 3 packages (Essentials, Premium or Elegance).
11) How many hours are included in the rental?
We provide a 10 hour rental of the venue, which includes 4 hours to get dressed + 5 hour event time + 1 hour to remove personal belongings at the end of the night. Since our team handles ALL set up and breakdown, our couples are able to spend their time at the venue relaxing and enjoying their special day!
12) Can we add additional hours to our rental?
We do not extend events past 5 hours due to our commitment to serve alcohol responsibly. We’re happy to send you a sample timeline if you’d like to see the typical flow of a wedding at Red Ridge.
13) Can my dog be in my wedding?
Yes, we welcome your Pups to be a part of your outdoor ceremony and photos as long as you have a pet attendant to care for them and bring them to your hotel/house afterwards. We have some great recommendations on our preferred list for this!
14) Where can my guests stay overnight?
We have lots of great B&Bs, Airbnb’s, and several major hotels all within 10 miles of our venue!
15) Do you offer elopement or micro-wedding packages?
Yes, we offer micro-wedding packages (up to 40 guests) on weekdays. Contact us if you’d like more info on this!
16) How far in advance should I reserve my date?
We allow bookings up to 2 years in advance; but on average, most of our couples’ book 10-12 months before their wedding date. October and November are the most popular months and it’s not uncommon for a majority of those Saturdays to be booked up 18 months out. This doesn’t mean that you have to plan for that long, though; especially if you have flexibility with your date! We work with many couples that want a short engagement of a few months or even a few weeks of their wedding date!
Our advice is that If you have your heart set on a specific date, it’s always best to go ahead and reserve it while it’s still available!
17) What payment options do you have?
1. $1500 down with remaining balance broken into monthly installments
2. 4 equal payments paid incrementally
3. half down; half due 30 days before your event
4. Discount available if paying in full with cash, check or money order
We accept cash, check, money order and also accept CC/debit card payments and have auto-pay available